Recent Posts

Does Your Commercial Building Have an Emergency Ready Profile?

9/3/2021 (Permalink)

ERP Call SERVPRO of Norcross at 770-858-5000 to schedule an appointment.

Property Managers and business owners know that things can happen without much warning, it could from a busted pipe to an unexpected fire.  

Some businesses never recover following a disaster. Those businesses that survive had some sort of plan in place. This Emergency Ready Profile can minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

SERVPRO of Norcross Emergency READY Profile (or ERP) is a tool you will always have in the palm of your hand. It is an app on your phone where you can download on your IOS or Android device. By completing the ERP, you will have access to the property details, property location, building access, blueprints of the building, utilities information, emergency contacts, photos of the shut off locations, etc. 

To learn more about SERVPRO’s Emergency READY Profile you can visit or call SERVPRO of Norcross at 770-858-5000 to schedule an appointment.

Smoke Alarm Tips

9/3/2021 (Permalink)

Questions? Have Questions about Fires? Call Us Today – 770-858-5000

Smoke alarms are very important. They must be installed and maintained properly because they play a vital role in saving lives. Having a smoke alarm can reduce the risk of fire injury. 

Smoke Alarm Tips

  • Install smoke alarms inside and outside each bedroom and sleeping area.
  • Install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound.
  • Smoke alarms should be installed 10 feet away from cooking appliance to prevent false alarms.
  • Replace all smoke alarms every 10 years.
  • Replace batteries in all smoke alarms at least once year.

 (Daylight Savings Time works well for maintenance.)

  • Test smoke alarms once a month
  • Clean Dust from sensor openings.

Have Questions about Fires? Call SERVPRO of Norcross Today – 770-858-5000

Are you ready for the next emergency?

9/3/2021 (Permalink)

Emergency Ready Call SERVPRO of Norcross 24/7 at 770-858-5000. We are here to help.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

There is no better time than the present to review your emergency plan. Emergencies can happen unexpectedly in communities just like ours, to people just like you. Tornado outbreaks, river floods, flash floods, historical earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business, and community.  SERVPRO of Norcross want you and your customers to be aware of the steps to take to help prepare for Mother Nature's worst.

Now is the time to think about the basics, things you will need in advance of an emergency, how you will communicate, what supplies you will need to keep in your home, car, or office. Use the list provided here to build an emergency supply kit to ensure your family is equipped and ready for any disaster type. The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster.

Contact SERVPRO of Norcross Professionals for more information and tools to help you be "Ready for whatever happens."

Do you have enough insurance coverage on your home?

8/2/2021 (Permalink)

Insurance Policy If you suffer damage to your home, call us at 770-858-5000.

If you’re carrying too much coverage, that means you’re overpaying. If you’re carrying too little, then you’re taking on too much risk. Life changes fast. And when it does, your property coverage probably needs to change, too.

Here’s how to find out if you’re properly covered:

  • Did you remodel your home?
  • Did you purchase a new home?
  • Has it been more than 5 years since I have reviewed my homeowner’s policy?
  • Are you covered for the actual cash value of your personal items, or do you have a replacement cost policy?
  • Is your policy large enough to cover current rebuilding costs?

If you are not confident in your answers above, you will need to call you insurance agent to review your policy or policies. 

If you suffer damage to your home, call the restoration experts at SERVPRO of Norcross 770-858-5000.

Do’s and Don’ts after a fire.

8/2/2021 (Permalink)

Do's and Don'ts Call SERVPRO of Norcross, 770-858-5000.

What To Do After A Fire

  • Call SERVPRO of Norcross, 770-858-5000.
  • Keep you hands clean.
  • Don’t touch upholstery, walls or woodwork.
  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don’t touch, move or clean anything until you reach our experts at Servrpo of Norcross. 
  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Why SERVPRO for your commercial loss?

8/2/2021 (Permalink)

Commercial clean up.  Commercial Damage? Call SERVPRO of Norcross at 770-858-5000.

We're here to help 24 hours a day, seven days a week with water, fire, storm, and viral damages.

We’ll inspect the damaged area. Our technicians promptly arrive onsite and inspect the property thoroughly to ensure all sources of damage have been identified.

We’ll perform all the work. Because you have a business to operate, our expertly trained technicians will provide the highest level of services.

We'll consult with your agent and adjuster after we've stabilized your environment and explain our recommendations for the restoration, mitigation, and cleaning process.

We’ll be here throughout that process to ensure your property has been fully restored.

Disaster Recovery Team

7/30/2021 (Permalink)

Disaster help 24/7 Disaster? Call us at 770-858-5000.

SERVPRO has a Disaster Recovery Team to help restore properties across the country.

SERVPRO is an approved vendor for State Farm Insurance Companies and Farmers.

SERVPRO has a Commercial Large Loss Division, which is composed of the best of the best in mitigation and restoration.  We are an elite group of specialists who are prequalified and strategically positioned throughout the United States to handle any size disaster 24/7.

When disaster strikes, call the trusted experts at SERVPRO of Norcross 770-858-5000. We're here to help.

Water damage you can’t see.

7/30/2021 (Permalink)

Water Damage? Call us at 770-858-5000.

While inspecting the damage, our technicians are trained to check surfaces surrounding the immediate location. We have the proper equipment to detect elevate moisture levels.  Our extensive water damage restoration training will professionally mitigate while monitoring and documenting the drying process. A fast response lessens the damage, limits further damage, and reduces cost.  We are dedicated to responding immediately to water emergencies.

Water travels. Just because you can't see water doesn't mean it's not wet!

If you have water damage, let our team of specialists inspect your damages. SERVPRO of Norcross 770-858-5000.

How SERVPRO of Norcross Handles Mold?

7/29/2021 (Permalink)

Call SERVPRO of Norcross at 770-858-5000. MOLD? Call SERVPRO of Norcross at 770-858-5000 for an inspection.

Mold can be found almost anywhere; they can grow on virtually any organic substance if moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. Molds reproduce by making spores that usually cannot be seen without magnification. 

In a standard situation, SERVPRO of Norcross professionals examine the structure for any visible signs of mold and remove the mold growth and excess spores returning the area back to normal levels. Some situations require the assistance of an Indoor Air Quality/Environmental Professional (IEP) with specialized equipment and services needed to assess and/or repair the structure. IEPs can test and clear a structure for mold by collecting air and surface samples. Then they can determine whether the mold has been successfully decontaminated. SERVPRO of Norcross handles mold remediation work daily and know when prompt action is required to prevent further mold growth. We are trained to control microbial problems in structures by promptly drying wet or damp materials according to the Institute of Inspection Cleaning and Restoration Certification. SERVPRO of Norcross is Certified Mold through IAQA. 

How Mold Damage Can Enter Your Home?

7/29/2021 (Permalink)

Call SERVPRO of Norcross at 770-858-5000. MOLD? Call SERVPRO of Norcross at 770-858-5000.

SERVPRO Remediates Mold Damage Inside or Outside of Your Home 

Mold creates a significant amount of damage wherever it thrives because of the way it uses its food source as a platform. Anchored by its hyphae on whatever surface it is using to supply its nutrients, mold causes that same surface to slowly disintegrate.  As it disintegrates, the mold reaches deeper down. This activity applies to any material that is even slightly porous, including concrete or brick.  
In Georgia, homes are made of some of the best building materials in the country, but mold damage can still happen. Mold occurs everywhere, and this means mold damage can happen inside your home, and outside, in areas that you might not have considered.  
Decorative brick on the exterior areas of your home, including those in walkways and patios, can become infused with mold. When wet, these bricks can become extremely slippery, causing people to fall and possibly injure themselves. Care must be taken to clean these areas well so that mold spores are not spread. Even though they are located outside, it is important to contain as much of the mold and spores as possible.  
It is crucial that this is cleaned up outside as mold is easily carried indoors by both people and pets. Once inside, mold can find itself deposited into pet beds and tucked away under beds and inside closets. All these locations are perfect breeding grounds for mold.  
SERVPRO of Norcross can help you rid your home of mold and the damage it can create. When mold becomes a problem, the only real choice is to remediate and protect your home. Mold damage affects your home, and while it is doing this, it can also be the cause of adverse health effects in your family members. Call us, SERVPRO of Norcross at (770) 858-5000, any day and at any hour if you have found mold damage in your home or believe it might be a problem where you live.