Recent Posts

How Mold Damage Can Enter Your Home

8/8/2019 (Permalink)

Excess water and flooding can lead to mold damage both inside and outside of your home.

SERVPRO Remediates Mold Damage Inside or Outside of Your Home

Mold creates a significant amount of damage wherever it thrives because of the way it uses its food source as a platform. Anchored by its hyphae on whatever surface it is using to supply its nutrients, mold causes that same surface to slowly disintegrate.  As it disintegrates, the mold reaches deeper down. This activity applies to any material that is even slightly porous, including concrete or brick. 
 
In Georgia, homes are made of some of the best building materials in the country, but mold damage can still happen. Mold occurs everywhere, and this means mold damage can happen inside your home, and outside, in areas that you might not have considered. 
 
Decorative brick on the exterior areas of your home, including those in walkways and patios, can become infused with mold. When wet, these bricks can become extremely slippery, causing people to fall and possibly injure themselves. Care must be taken to clean these areas well so that mold spores are not spread. Even though they are located outside, it is important to contain as much of the mold and spores as possible. 
 
It is crucial that this is cleaned up outside as mold is easily carried indoors by both people and pets. Once inside, mold can find itself deposited into pet beds and tucked away under beds and inside closets. All these locations are perfect breeding grounds for mold. 
 
SERVPRO of Norcross can help you rid your home of mold and the damage it can create. When mold becomes a problem, the only real choice is to remediate and protect your home. Mold damage affects your home, and while it is doing this, it can also be the cause of adverse health effects in your family members. Call us, SERVPRO of Norcross at (770) 858-5000, any day and at any hour if you have found mold damage in your home or believe it might be a problem where you live.

How SERVPRO of Norcross Handles Mold

8/8/2019 (Permalink)

Mold

Mold can be found almost anywhere; they can grow on virtually any organic substance, if moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. Molds reproduce by making spores that usually cannot be seen without magnification.

In a standard situation, SERVPRO of Norcross professionals examine the structure for any visible signs of mold and remove the mold growth and excess spores returning the area back to normal levels. Some situations require the assistance of an Indoor Air Quality/Environmental Professional (IEP) with specialized equipment and services needed to assess and/or repair the structure. IEPs can test and clear a structure for mold by collecting air and surface samples. Then they can determine whether the mold has been successfully decontaminated. SERVPRO of Norcross handles mold remediation work daily and know when prompt action is required to prevent further mold growth. We are trained to control microbial problems in structures by promptly drying wet or damp materials according to the Institute of Inspection Cleaning and Restoration Certification. SERVPRO of Norcross is Certified Mold through IAQA.

What You Need to Know before Filing a Claim on your Home

8/5/2019 (Permalink)

Filing an Insurance Claim

When a disaster hits your home, you usually panic and call your Agent or insurance company to file a claim. Sometimes that isn’t a good idea because your deductible maybe higher than the damage itself.  It is best to get an estimate from a restoration company like SERVPRO of Norcross before you call to file a claim.

Here are some basic rules to follow when filing a claim:

  • Check with your agent or assigned adjustor to verify you’re covered for the claim. After heavy rains and hurricanes, many homeowners think they have flood insurance. Traditional homeowners’ insurance does not cover water damage caused by floods. It is a separate coverage underwritten by the federal government through the National Flood Insurance Program. If you file a claim with your insurance company for something that isn’t covered, the claim itself doesn’t go away from your record.
  • If you’re a consistent claimant, your rates are going to be high. It isn’t unusual for a homeowner to file up to two claims in a 10-year period, but more than one or two in a three-year time span and the insurance company will think you’re a high risk.
  • Don’t submit claims for what is really a home-maintenance project. (small incidents) Also, a better maintained home gets better premiums.
  • Call a restoration company like SERVPRO of Norcross to provide estimates on your damages. They will let you know if the damage is less or more than your deductible. Base on their estimates, you can decide whether to file a claim.

 

Causes of Water Damage

7/24/2019 (Permalink)

water damage

There are many possible causes of water damage. From leaky dishwashers, clogged toilets, broken pipes to overflowing washing machines leaky roofs and many more are possible causes of water damage in homes and businesses.

Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Water will find the least resistance path and it would absorb into walls, floors, upholstery, and belongings. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately. Starting water damage cleanup as soon as possible decreases the likelihood of water-soaked furniture, carpets, rugs, clothing, and other items. If not, mitigated in a timely matter will increases the risk of having mold grow. 

Have Water or Flood Damage?
Call Us Today – (770) 858-5000

Collapsed Ceiling Damage

7/15/2019 (Permalink)

Collapsed Ceiling

Norcross and Gwinnett County area has been impacted by a lot of storms and heavy rain in the past couple months. While we do our best to be prepared for disaster, sometimes the extent of the damage is far worse than we could ever imagine. What would you do if one night you're sound asleep in your warm, cozy bed when suddenly, the ceiling collapses because it has become extremely saturated with water or if a tree fell on your roof? An incident like this is absolutely devastating but SERVPRO of Norcross is here to see you through to the other side; SERVPRO is here to help!

No matter when disaster hits, SERVPRO of Norcross is here to help 24 hours a day, 7 days a week, every single day of the year.  Rain or shine, big or small -- we are here to help make your loss "Like it never even happened." We have been serving our community for almost 15 years.

Did you know that flooding is the most common natural disaster?

7/15/2019 (Permalink)

Flooding

Here in Georgia, we are no stranger to floods. The sky grows dark; the ominous clouds roll in. You see the gust of wind tousling the branches in the trees. The lightning flashes, thunder rumbles, and the next thing you know you hear the rain hit the roof of the house. You listen to the rain get heavier and louder. You watch the water accumulate across your property and then, what seems like a split second, the water in now intruding into your home.

Take the measures to prevent additional damage to your home or office, then call SERVPRO of Norcross to properly take care of the damage that has already been done. We have a team of highly trained professionals who have been helping our community recover from water damage from flooding! Let us help make it "Like it never even happened."

If your Norcross home or commercial building is affected by a flood, give us a call day or night! SERVPRO of Norcross is always "Here to Help"! (770) 858-5000

Commercial Preparedness

7/1/2019 (Permalink)

Put us on your To-do list today by calling (770) 858-5000.

SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a major water crisis to your warehouse or other commercial properties. We highly encourage business owners to consult with us. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.

Locally Owned and Ready for Any Job!

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So, give us a call today at (770) 858-5000! Don’t delay, let your local SERVPRO help you prepare today!

Don't Let Lack of Preparedness Lead to Closing Your Doors for Good

7/1/2019 (Permalink)

Put us on your To-do list today by calling (770) 858-5000.

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Norcross has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips for Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

(770) 858-5000

As a trusted leader in the restoration industry, SERVPRO of Norcross has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened." Contact us for more information.

Mold Cleanup in Your Home

7/1/2019 (Permalink)

Got Mold?

Call SERVPRO of Norcross to Remediate Mold Infestations in Your Home or Business

If your home has experienced water damage due to roof or plumbing leaks, flooding, sewage back-up, overflows from bathtub or sinks, or high humidity, mold, and mildew can develop within just twenty-four to forty-eight hours of water exposure. Worse, it continues to grow and spread until steps are taken to eliminate the source of the moisture, and the mold is properly cleaned up by professionals such as SERVPRO of Norcross. 
 
When facing water damage, first turn off the main power in your home. If any wiring is moldy or wet, you should have an electrician check the electrical system before turning the power on again. You should not open the house to fresh air when the humidity outside is lower than inside.  This mistake can allow mold spores to circulate to many other areas of your home. When SERVPRO of Norcross arrives, industrial tools and cleaners are used to find and clean the mold, plus dry the area. For fast drying, dehumidifiers and fans are utilized for the excess moisture unless the mold is growing already, as the fans can spread the existing mold. 
 
All wet items are removed, such as bedding, furniture, rugs, carpeting, and toys. Moldy and wet carpeting may need to be discarded. We clean and disinfect other items, and all food products that are possibly contaminated must be tossed. Any wet or contaminated porous materials such as drywall, ceiling tiles, and wood by-products are also removed. We drain walls by removing the baseboard, and drilling holes close to the floor and paneling is dried by pulling up the edge at the bottom out from the studs. We then check the interior of the wall for hidden mold. 
 
Before our technicians even get started, we ensure the area is well ventilated, and we wear protective gear including masks, gloves, and protective gear for the eyes. If mold is present, we clean a small test patch first. The entire area affected is disinfected after the cleanup is complete. 
 
SERVPRO of Norcross is experienced and professionally trained to take care of your mold damage in a timely and thorough fashion. Mold cleanup cannot be done with bleach, so be sure to contact us at (770) 858-5000 for mold remediation

Restoring Your Commercial Property After A Water Damage Event

7/1/2019 (Permalink)

Let us help get you back to work!

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and quick responses. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly as possible to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Norcross

SERVPRO of Norcross specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property