Recent Posts

Smoke Alarm Tips

9/8/2022 (Permalink)

Questions? Have Questions about Fires? Call Us Today – 770-858-5000

Smoke alarms are very important. They must be installed and maintained properly because they play a vital role in saving lives. Having a smoke alarm can reduce the risk of fire injury. 

Smoke Alarm Tips

  • Install smoke alarms inside and outside each bedroom and sleeping area.
  • Install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound.
  • Smoke alarms should be installed 10 feet away from cooking appliance to prevent false alarms.
  • Replace all smoke alarms every 10 years.
  • Replace batteries in all smoke alarms at least once year.

 (Daylight Savings Time works well for maintenance.)

  • Test smoke alarms once a month
  • Clean Dust from sensor openings.

Have Questions about Fires? Call SERVPRO of Norcross Today – 770-858-5000

Does Your Commercial Building Have an Emergency Ready Profile?

9/8/2022 (Permalink)

ERP Call SERVPRO of Norcross at 770-858-5000 to schedule an appointment.

Property Managers and business owners know that things can happen without much warning, it could from a busted pipe to an unexpected fire.  

Some businesses never recover following a disaster. Those businesses that survive had some sort of plan in place. This Emergency Ready Profile can minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

SERVPRO of Norcross Emergency READY Profile (or ERP) is a tool you will always have in the palm of your hand. It is an app on your phone where you can download on your IOS or Android device. By completing the ERP, you will have access to the property details, property location, building access, blueprints of the building, utilities information, emergency contacts, photos of the shut off locations, etc. 

To learn more about SERVPRO’s Emergency READY Profile you can visit or call SERVPRO of Norcross at 770-858-5000 to schedule an appointment.

Are you ready for the next emergency?

9/8/2022 (Permalink)

Emergency Ready Call SERVPRO of Norcross 24/7 at 770-858-5000. We are here to help.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

There is no better time than the present to review your emergency plan. Emergencies can happen unexpectedly in communities just like ours, to people just like you. Tornado outbreaks, river floods, flash floods, historical earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business, and community.  SERVPRO of Norcross want you and your customers to be aware of the steps to take to help prepare for Mother Nature's worst.

Now is the time to think about the basics, things you will need in advance of an emergency, how you will communicate, what supplies you will need to keep in your home, car, or office. Use the list provided here to build an emergency supply kit to ensure your family is equipped and ready for any disaster type. The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster.

Contact SERVPRO of Norcross Professionals for more information and tools to help you be "Ready for whatever happens."

When Storms or Floods hit Norcross, SERVPRO is ready!

9/8/2022 (Permalink)

Servpro is ready! When Storms or Floods hit Norcross, SERVPRO is ready!

SERVPRO of Norcross specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your properties. We provide 24 hours a day, 7 days a week residential and commercial services.

Faster Response

Since we are locally owned and operated, we can respond quicker with the right resources. A quicker response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Norcross, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (770) 858-5000

Tips on What to do During a Thunderstorm!

9/8/2022 (Permalink)

We are on standby. Storm Damage? Call SERVPRO of Norcross at 770-858-5000.

Here are some tips on what to do before, during and after a thunderstorm when it comes to lightning protection. 

Before a Thunderstorm 

Limit electric contact in and around your home by: 

  • Remove dead tree branches near your house which could ignite and cause a fire if struck by lightning. 
  • Unplug all appliances before the storm hits to prevent power surges. 
  • Close all blinds and shades. 

During a Thunderstorm 

Once a storm has started, there are additional safety measures to take. 

  • Stay away from windows. 
  • Avoid phone use - telephone lines can conduct electricity. 
  • Stay away from faucets, sinks and bathtubs. 
  • Stay away from water if you're stuck outside. Get inside or in a car. 
  • Keep the windows shut if you're in a car. Pull to the side of the road to wait until the heavy rain subsides. Keep away from trees that could fall on your car. 
  • Find a place outside that is unlikely to flood, if you can't find shelter. Avoid tall structures such as towers, trees, fences, telephone lines and power lines. 

After a thunderstorm

Lightning can strike your home or other areas of your property. If you have storm damaged, call SERVPRO of Norcross at 770-858-5000.

Four Main Reasons on Why it is Vital to Hire a Fire Damage Service Professional

9/8/2022 (Permalink)

2 men cleaning up soot Have smoke or soot damage? Call SERVPRO 24/7 - 770-858-5000

Fires can happen any time unexpectedly. Some people are unprepared on what to do for clean up after the fire occurs, which is why it is important to hire a professional fire damage cleaning company.   

The four main reasons on why it is vital to hire a fire damage service professional.  

  • Unforeseen damages – With the unforeseen damages in the home, it is a possibility that it is no longer safe to live in.  
  • Smoke and soot. – Soot can cover a lot of things in the home, and it is very difficult to remove. Smoke can linger for years, and many people don’t realize it’s there. There are many places that smoke can get into, such as walls or air ducts. It can make the air unhealthy to breathe in, especially for children and elderly.  
  • Right equipment – Hiring a cleanup service will allow the homeowners to save time and assurance that the home is well taken care of.  
  • Structural damage – There can be structural damage from fire, or the water used to put out the fire, which can lead to big problems in the future if it is not taken care of immediately.  

Don’t delay the cleanup process, the sooner the better and the less damage repair will need to be done.  If you have any questions, feel free to contact SERVPRO of Norcross. 770-585-5000 

Be Prepared for Severe Weather

9/8/2022 (Permalink)

lightning Severe Storm Damage? Call SERVPRO of Norcross - 770-858-5000

Severe weather can happen anytime and anywhere. Being prepared for a severe weather is critical to staying safe. Deadly weather can cause more than $8 billion in property damage. Many businesses affected by the disasters never reopen, so it is very important to be prepared.  

Know Your Risk.  You need to understand the type of hazardous weather that can affect where you live and work. Your shelter plan should include all types of local hazards because severe weather comes in many forms.  

Take Action.  You need to create communications plan for your home or business. You will need to put together an emergency kit.   Also, keep your important papers and valuables in a safe place.  

Be an Example. Once you have taken the action to prepare for the severe weather, share your story on social media. Your preparedness story may inspire others to do the same.  

What should be in your Emergency Kit?  

  • Water  
  • Food  
  • Manual can opener  
  • Battery operated radio  
  • Flashlight with extra batteries  
  • First aid kit  
  • Whistle – so you can signal for help  
  • Clothing  
  • Dust mask  
  • Plastic sheeting, garbage bags, and duct tape  
  • Wrench or pliers to turn off utilities  
  • Hygiene items  
  • Important documents – copies of insurance policies, I.D and bank account information  
  • Cash  
  • Fire extinguisher  
  • Matches in a waterproof container 

Why SERVPRO for your commercial loss?

7/6/2022 (Permalink)

Commercial clean up.  Commercial Damage? Call SERVPRO of Norcross at 770-858-5000.

We're here to help 24 hours a day, seven days a week with water, fire, storm, and viral damages.

We’ll inspect the damaged area. Our technicians promptly arrive onsite and inspect the property thoroughly to ensure all sources of damage have been identified.

We’ll perform all the work. Because you have a business to operate, our expertly trained technicians will provide the highest level of services.

We'll consult with your agent and adjuster after we've stabilized your environment and explain our recommendations for the restoration, mitigation, and cleaning process.

We’ll be here throughout that process to ensure your property has been fully restored.

Tips for Pet Safety before an EMERGENCY happens!

7/6/2022 (Permalink)

Call us 24/7 at 770-858-5000. We are here to help. Call us 24/7 at 770-858-5000. We are here to help.

Emergencies can happen at any moment, and while we may never be able to fully prevent them, we can make sure we are prepared for an emergency and have a plan in place for our pet’s safety. For many of us our pets are our family, here at SERVPRO Norcross we all have our own fur babies that we love.  The Red Cross provides a great resource for tips on how to keep your pets safe from potential danger.

Tips for Pet Safety

  • Note where your pets like to nap or hide.
  • Have an emergency plan and practice escape routes with your pet.
  • Keep the phone number and address of a local animal hospital handy.
  • Have an emergency bag handy with your pet’s normal food, snacks, waster, medications, and toys for comfort.
  • Pet proof your home:
    • Use only flameless candles.
    • Removing any stovetop control knobs.
  • Have a pet alert window cling as this saves rescuers time when locating your pet.

After a fire emergency, the trauma of smoke and fire damage can affect the whole family, even the pets.

Call SERVPRO of Norcross to start the remediation process 770-858-5000. We are here to help.

Do you have enough insurance coverage on your home?

7/6/2022 (Permalink)

Insurance Policy  If you suffer damage to your home, call us at 770-858-5000.

If you’re carrying too much coverage, that means you’re overpaying. If you’re carrying too little, then you’re taking on too much risk. Life changes fast. And when it does, your property coverage probably needs to change, too.

Here’s how to find out if you’re properly covered:

  • Did you remodel your home?
  • Did you purchase a new home?
  • Has it been more than 5 years since I have reviewed my homeowner’s policy?
  • Are you covered for the actual cash value of your personal items, or do you have a replacement cost policy?
  • Is your policy large enough to cover current rebuilding costs?

If you are not confident in your answers above, you will need to call you insurance agent to review your policy or policies. 

If you suffer damage to your home, call the restoration experts at SERVPRO of Norcross 770-858-5000.