SERVPRO of Norcross Employee Photos

Cole Bostwick

Cole Bostwick

General Manager

Cole Bostwick has been with SERVPRO of Norcross for several years, starting his career with us working on the production truck. During that time, he completed his business degree from Mercer University while gaining experience and a wealth of knowledge in all aspects of the SERVPRO fire, water, and mold restoration business. Cole is also serving as an active member of the Army National Guard.

Gary Sweat

Gary Sweat

Gary is our Construction Manager who oversees all reconstruction jobs. He prepares reconstruction estimates and works with insurance companies to reach an agreed cost of repairs. He has many years of experience working in the restoration industry. Gary also has 20 years of experience in the insurance industry as an adjuster.

J Smith

J Smith

J is our most experienced Emergency Response Coordinator. He takes great pride in making sure his customers are taken care of from the first phone call to the last walk-through. J is known for going the extra mile without having to be asked. As as a result, he has developed enormous trust within the Norcross community as the one to call when disaster strikes.

Christiana Kav

Christiana Kav

Christiana is one of our Emergency Response Coordinators at SERVPRO of Norcross. She has several years of experience in marketing in the insurance industry. Her goal is to help residential and commercial customers understand how SERVPRO of Norcross can help them recover from Water, Fire, Mold, Flood, and Storm damage “Like it never even happened.”

Whitney Simone

Whitney Simone

Whitney is our Office Manager at SERVPRO of Norcross. She has over 10 years of experience in office administration and management. Whitney does a superb job of handling the administrative needs of our mitigation jobs.

Tammy Tolbert

Tammy Tolbert

Tammy is the Project Manager Assistant at SERVPRO of Norcross. She has been in the construction industry for 8 years.  She plays an important role in the daily life at SERVPRO of Norcross by meeting deadlines and keeping the  construction department on track. Tammy is well-organized and enjoys ensuring quality service to our customers. 

Kayla Cooper

Kayla Cooper

Kayla manages Accounts Receivable. She works diligently at making sure that all jobs are billed correctly and that payments are properly recorded.

Lori Mullee

Lori Mullee

As Commercial Priority Responder, Lori grows and develops our commercial client base.  She develops Emergency Ready plans for commercial clients so that when they need our services, we are ready to respond.

Judy Thompson

Judy Thompson

Our Receptionist/Dispatcher, Judy, offers excellent customer service, manages our active schedule, and provides support to all departments.

Ryan Ross

Ryan Ross

Ryan Ross is one of our Construction Project Manager at SERVPRO of Norcross. He has been with SERVPRO since 2016. Ryan enjoys going the extra mile to ensure all customers have a great experience.

Ryan Goodrich

Ryan Goodrich

Ryan is one of our Construction Project Managers. He's worked in this industry for many years and the experience he contributes is essential to our team. 

Jeff Sweat

Jeff Sweat

Jeff is a Reconstruction Technician at SERVPRO of Norcross. He has several years of experience in mitigation and reconstruction. Jeff is IICRC certified in Water Damage Restoration and also qualified for Asbestos Inspection and Assessment.

Eric Andrews

Eric Andrews

Eric is our Mitigation Project Manager. He has several years of experience in the water restoration industry and his contribution is vital. He is IICRC certified for Water Damage Restoration,  Applied Structural Drying, and Applied Microbial Remedial Technician.

Steve Woodward

Steve Woodward

Steve became an asset to SERVPRO of Norcross as a Crew Chief in 2018. His IICRC certifications include Water Damage Restoration, Carpet Cleaning, Applied Microbial Remediation, Odor Control, and Fire & Smoke Restoration.