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Commercial Preparedness

7/2/2018 (Permalink)

Commercial Commercial Preparedness Put us on your To-do list today by calling (770) 858-5000.

Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process. SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We highly encourage business owners to consult with us before any warehouse water disaster. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

Preventing commercial water damage in your workplace may not be possible. For instance, if heavy storms or flooding affect your warehouse, some damage might be unpreventable, but that is where SERVPRO will help! A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.

Locally Owned and Ready for Any Job!

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So, give us a call today at (770) 858-5000! Don’t delay, let your local SERVPRO help you prepare today!

Don't Let Lack of Preparedness Lead to Closing Your Doors for Good

7/2/2018 (Permalink)

Commercial Don't Let Lack of Preparedness Lead to Closing Your Doors for Good Call us at (770) 858-5000 to be prepared!

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Norcross has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips for Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

(770) 858-5000

As a trusted leader in the restoration industry, SERVPRO of Norcross has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened." Contact us for more information.

Restoring Commercial Property After Water Damage

7/2/2018 (Permalink)

Commercial Restoring Commercial Property After Water Damage Let us help get you back to work!

Flooding and water damage events at Gwinnett County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Norcross

SERVPRO of Norcross specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How Mold Damage Can Enter Your Home

7/2/2018 (Permalink)

Mold Remediation How Mold Damage Can Enter Your Home Excess water and flooding can lead to mold damage both inside and outside of your home.

SERVPRO Remediates Mold Damage Inside or Outside of Your Home

Mold creates a significant amount of damage wherever it thrives because of the way it uses its food source as a platform. Anchored by its hyphae on whatever surface it is using to supply its nutrients, mold causes that same surface to slowly disintegrate.  As it disintegrates, the mold reaches deeper down. This activity applies to any material that is even slightly porous, including concrete or brick. 
 
In Georgia, homes are made of some of the best building materials in the country, but mold damage can still happen. Mold occurs everywhere, and this means mold damage can happen inside your home, and outside, in areas that you might not have considered. 
 
Decorative brick on the exterior areas of your home, including those in walkways and patios, can become infused with mold. When wet, these bricks can become extremely slippery, causing people to fall and possibly injure themselves. Care must be taken to clean these areas well so that mold spores are not spread. Even though they are located outside, it is important to contain as much of the mold and spores as possible. 
 
It is crucial that this is cleaned up outside as mold is easily carried indoors by both people and pets. Once inside, mold can find itself deposited into pet beds and tucked away under beds and inside closets. All these locations are perfect breeding grounds for mold. 
 
SERVPRO of Norcross can help you rid your home of mold and the damage it can create. When mold becomes a problem, the only real choice is to remediate and protect your home. Mold damage affects your home, and while it is doing this, it can also be the cause of adverse health effects in your family members. Call us, SERVPRO of Norcross at (770) 858-5000, any day and at any hour if you have found mold damage in your home or believe it might be a problem where you live.

Mold Cleanup in Your Home

7/2/2018 (Permalink)

Mold Remediation Mold Cleanup in Your Home Got Mold?

Call SERVPRO to Remediate Mold Infestations in Your Home or Business

If your home has experienced water damage due to roof or plumbing leaks, flooding, sewage back-up, overflows from bathtub or sinks, or high humidity, mold, and mildew can develop within just twenty-four to forty-eight hours of water exposure. Worse, it continues to grow and spread until steps are taken to eliminate the source of the moisture, and the mold is properly cleaned up by professionals such as SERVPRO of Norcross. 
 
Mold colonies or growths can begin growing on a damp surface in your home. They reproduce by spores, which are microscopic, seed-like substances which travel through the air. Molds eat organic materials, eventually destroying whatever they are growing on, then spreading to destroy organic materials nearby. Besides the damage molds can cause inside your home, they can create health effects as well. 
 
When facing water damage, first turn off the main power in your home. If any wiring is moldy or wet, you should have an electrician check the electrical system before turning the power on again. You should not open the house to fresh air when the humidity outside is lower than inside while you wait for SERVPRO of Norcross technicians to arrive. This mistake can allow mold spores to circulate to many other areas of your home. When we arrive, industrial tools and cleaners are used to find and clean the mold, plus dry the area. For fast drying, dehumidifiers and fans are utilized for the excess moisture unless the mold is growing already, as the fans can spread the existing mold. 
 
All wet items are removed, such as bedding, furniture, rugs, carpeting, and toys. Moldy and wet carpeting may need to be discarded. We clean and disinfect other items, and all food products that are possibly contaminated must be tossed. Any wet or contaminated porous materials such as drywall, ceiling tiles, and wood by-products are also removed. We drain walls by removing the baseboard, and drilling holes close to the floor and paneling is dried by pulling up the edge at the bottom out from the studs. We then check the interior of the wall for hidden mold. 
 
Before our technicians even get started, we ensure the area is well ventilated, and we wear protective gear including masks, gloves, and protective gear for the eyes. If mold is present, we clean a small test patch first. The entire area affected is disinfected after the cleanup is complete. 
 
SERVPRO of Norcross is experienced and professionally trained to take care of your mold damage in a timely and thorough fashion. Mold cleanup cannot be done with bleach, so be sure to contact us at (770) 858-5000 for mold remediation.

Smoke Alarm Tips

6/27/2018 (Permalink)

Fire Damage Smoke Alarm Tips Smoke Alarm

Smoke alarms must be installed and maintained properly because they play a vital role in saving lives. Having the smoke alarm can reduce the risk of fire injury in half. Along with having a smoke alarm, it is best you have a fire escape plan so everyone can escape quickly and safely.  

Here are a few tips you need to know!

  • Install smoke alarms inside and outside each bedroom and sleeping area. Install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound.
  • Smoke alarms should be installed 10 feet away from cooking appliance to prevent false alarms.
  • Replace all smoke alarms every 10 years
  • Replace batteries in all smoke alarms at least once year

 (Daylight Savings Time works well for maintenance.)

  • Test smoke alarms once a month
  • Clean Dust from sensor openings.

Smoke and Soot Clean-up

6/18/2018 (Permalink)

Fire Damage Smoke and Soot Clean-up Fire Clean-up

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Norcross will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (770) 858-5000

Summer Safety Tips

6/7/2018 (Permalink)

Fire Damage Summer Safety Tips Home Fires Are Started by Grills Each Year

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren’t considered. Your local SERVPRO of Norcross wants you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster-free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire.
  • Children should never pick up fireworks that may be left over as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Be Prepared For Severe Weather

6/6/2018 (Permalink)

Storm Damage Be Prepared For Severe Weather Severe Weather

Severe weather can happen anytime and anywhere. Being prepared for a severe weather is critical to staying safe. Deadly weather can caused more than 8 billion in property damage. Many businesses affected by the disasters never reopen, so it is very important to be prepared.

Know Your Risk.  You need to understand the type of hazardous weather that can effect where you live and work. Your shelter plan should include all types of local hazards because severe weather comes in many forms.

Take Action.  You need to create communications plan for your home or business. You will need to put together an emergency kit.   Also, keep your important papers and valuables in a safe place.

Be an Example. Once you have taken the action to prepare for the severe weather, share your story on social media. You preparedness story may inspire others to do the same.

What should be in your Emergency Kit?

  • Water
  • Food
  • Manual can opener
  • Battery operated radio
  • Flashlight with extra batteries
  • First aid kit
  • Whistle – so you can signal for help
  • Clothing
  • Dust mask or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents – copies of insurance policies, I.D and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Understanding Mold

6/6/2018 (Permalink)

Mold Remediation Understanding Mold Mold

Mold can be found almost anywhere; they can grow on virtually any organic substance, if moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on to survive. Molds gradually destroy the things they grow on. Bacteria can start to grow within hours and mold can start to grow within days. Mold spores can lay dormant for years until an ideal growing condition develops, in which they start to flourish. Especially during the summer, the warm humid conditions are a perfect micro-environment for mold growth. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur—particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all molds and mold spores in an indoor environment. However, mold growth can be controlled indoors by controlling the moisture.

Many types of molds exist. All molds have the potential to cause serious health effects. Molds can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to it. Others are known to produce potent toxins and/or irritants. Potential health concerns are an important reason to prevent mold growth and to re-mediate and clean any existing mold growth indoors. The purpose of mold remediation is to remove the mold to prevent human exposure and damage to building materials and furnishings. It is necessary to clean up mold contamination, not just kill it. Dead mold is still allergenic, and some dead molds are still potentially toxic! Applying the appropriate restoration procedures within the first few hours of a water loss can save thousands of dollars in secondary damage. Before the growth of mold becomes visible, there will be a faint musty or earthy smell. In time, mold will appear on the outside of the wall as a stain or discoloration.

 In a standard situation, SERVPRO of Norcross professionals examine the structure for any visible signs of mold and remove the mold growth and excess spores returning the area back to normal levels. Some situations require the assistance of an Indoor Air Quality/Environmental Professional (IEP) with specialized equipment and services needed to assess and/or repair the structure. IEPs can test and clear a structure for mold by collecting air and surface samples. Then they can determine whether the mold has been successfully decontaminated. SERVPRO of Norcross handles mold remediation work daily and know when prompt action is required to prevent further mold growth. We are trained to control microbial problems in structures by promptly drying wet or damp materials according to the Institute of Inspection Cleaning and Restoration Certification. SERVPRO of Norcross is Certified Mold through IAQA.