If you have a fire or water emergency, please call us now at (770) 858-5000

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Fire & Water - Cleanup & Restoration


Damaged Dining Room

When smoke and fire damage ruin a room in your home or office, you can expect all of our restoration services to be as thorough as this one.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Norcross will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.